How to start if I'm new to HairTriss Salons?
Answer :
Shopping for a wig can be challenging, especially if you don't know exactly where to start. Our HairTriss Buyers Guide is here to help you. It guides you through the steps to finding your style! You can also speak with one of our wigs experts at 212-989-0057, M-F 8:00am-6:30pm ET
What are the differences between human hair and synthetic hair?
Answer :
Human Hair offers the most natural look and feel as well as styling versatility. While typically more expensive, with proper care, human hair can last over a year. Synthetic hair tends to be a more affordable choice and offers great ease of wear — wigs can often be worn right out of the box with little or no styling. There are many different options available on the market for hair care products. For those with hair extensions, we recommend Rapunzel's own hair care series. It's formulated for use with hair extensions, while maintaining the beauty of your natural hair. Plus it smells fantastic! If you choose other options, you may want to consider the two main ingredients, or consult our HairTriss team.
What should I keep in mind about heat-friendly synthetic hair?
Answer :
If you enjoy styling versatility, human hair or heat-friendly synthetic hair are the way to go. While human hair offers the most natural look and feel plus styling versatility, heat-friendly synthetic hair also allows heat styling (optimal temperature of 250-275 degrees — never go above 350 degrees). Proper care is vital to keeping heat friendly hair looking its best. A wide tooth comb should be used (not a brush) and it is best to avoid combing while wet. Use of product specially designed for synthetic hair, such as BeautiMark, can also help maintain the quality and condition of the hair. We also recommend detangling spray! With proper care, heat-friendly synthetic hair should last up to a few months. Because all our hair extensions are already color-treated and have their unique history, we do not recommend, and cannot take responsibility for, changes in the original color of products that we have not tested and cannot recommend. If you are still uncertain, you can also take a picture of your original color and email it to our customer service specialists. They will give advice and assistance in finding the hair color that is perfect for you!
What are different types of wig cap construction?
Answer :
Constant innovation in technology allows for increasingly wearable and comfortable wigs! The base of any wig is referred to as a cap. The hair is attached to the wig cap using a variety of techniques to achieve different looks. On most wigs, hair is attached in "wefts." These are strips of hair doubled over and sewn closely together in long strands. Others are hand-tied for the most natural movement. If you like to wear your hair swept away from your face, lace front wigs are the best option. If you like parting versatility, we recommend full monofilament wigs. 100% Hand-Tied and double monofilament wigs are known for being gentle on sensitive scalps. Your extensions and their attachment will last longer if you give a little TLC. Following the care instructions for your product is a good idea. One great ritual is to try running your fingers through your hair once in the morning and once at night. When you go to bed, we recommend braiding your hair to make sure it stays tangle-free. You should also do this when you exercise and when you think your hair may be affected by the weather. We also recommend that you check your permanent extensions within 5-7 weeks of putting them in. By doing this you can avoid the risk of too much outgrowth, which can cause the extension to damage your hair. Detangling your hair with your fingers or recommended brushes on a regular basis also reduces the risk of knots in your hair and attachments. The soft bristles of our recommended brushes are gentle and nourishing on your hair and extensions. Chlorine and saltwater will always damage your hair, so we recommend using a swim cap when your hair may be exposed to these substances. Another tip is to braid your hair or put it up in a high bun to avoid contact with the water.
How do I figure out my wig size?
Answer :
Many wigs come in petite, average and large sizes. Average size wigs, however, tend to fit about 95% of customers. We have a guide that will help you measure your head to determine the best size!
Can I pull it off?
Answer :
Everybody can wear hair extensions, but keep in mind that hair extensions require more care than normal hair. However, this care is no more advanced than the care you should use on your natural hair to get the best results. Keep in mind that by taking care of your extensions, you're also taking care of your natural hair. A winning idea.
How to choose my color?
Answer :
We aim to make shopping for the right color online just as easy as in a store (or easier)! After you have found a style you like, it is time to check out your color options — there are often dozens. If you are new to wigs, consider staying close to your natural color (you can always have fun experimenting with color later). Only at will you find the TruColor™ approach to displaying color options. We capture our TruColor™ images in an extremely controlled studio environment making them the most consistently accurate available. You can also order color rings or make use of our expert color consultation services by submitting a photo or hair swatch (just download this form).
Are colo swatches 100% accurate?
Hair color images are presented to give you a visual representation of color options for each item. However it must be noted that on screen representations do not necessarily precisely represent actual colors due to variable monitor calibrations. Additionally, the computer or device you use may have an impact on how colors appear. For example, Apple products tend to make colors appear slightly warmer. is proud to offer the most accurate color representation available with our TruColor™ program.
How to put on a wig?
After removing your wig from the box, take off the protective hairnet (if the style has one) and give it a good shake. If it is a ready-to-wear synthetic hair, you are ready to go! If it requires customization (such as trimming a lace front), we recommend you consult a hair stylist. Check out our salon locator to find local salons familiar with wearable hair. If you have a lot of your own hair, the first step is to gather it back and up. One great trick is to separate hair into two sections on each side of your head. Twist the hair as you pull it back and around the head so that it will eventually lay flat. This tactic can help avoid a pony tail bulge. You may choose to use pins, braids, wig caps (recommended) or a great product called Sure Grip to secure your hair. A wig cap can be helpful even without hair to keep wigs secure and in place. Hold your wig at the sides (ear tabs) and starting at the front, place it at your natural hairline. Slide it on toward the nape of your neck and shift as needed using the ear tabs to help center your wig. Adjustable straps at the nape may help to achieve a more secure fit. If handling a lace front wig, take care not to tug on the lace as it can be a bit delicate. Don't worry if it doesn't look perfect right away, start styling!
How to make my wig look as natural as possible?
Human hair wigs tend to offer the most natural look but today, synthetic wigs can look very natural as well, thanks to great innovations in wig technology. Styles with lace front and monofilament features – or those that are 100% hand tied -- will also appear very natural. When it comes to choosing style, consider styles that will be most flattering given your face shape. Check out our guide. And as for color, it is often wise to stick close to your own natural color. Whatever you choose, a stylist can help you customize your wig to suit your preference. Consult our salon locator to find a salon near you familiar with wearable hair.
What kind of wig is compatible with my sensitive scalp?
100% Hand-Tied or double monofilament wigs tend to be most gentle on sensitive scalps. Some people use wig caps to protect the scalp. Sure Grip by BeautiMark is a hypoallergenic comfort liner designed to add cushion — particularly at pressure points – to improve both fit and comfort.
What if my head sweats a lot?
No worries! We offer a great solution with No Sweat Liners!
How should I care for my wigs?
Wigs come with instructions from the manufacturer that should be followed. When not in use, store your wig on a mannequin or wig stand to maintain its shape and wash only when necessary (roughly once every 10-14 days of wear but more often if your lifestyle or environment calls for it). We recommend BeautiMark care and styling products — consult our guide to caring for wearable hair for some great tips.
Should I own more than one wig?
Yes! First the practical reasons. Wigs can last longer if not worn daily. You can be washing and air-drying one while wearing the other. If you wear human hair or heat-friendly synthetic hair, you can keep one styled straight and the other curly to reduce stress. Here is a tip we love: If you'd like your wig to be your secret, get two or three of your favorite style and ask your stylist to trim them in stages. You can create the illusion of hair growth and haircuts and no one will be the wiser! And if you're more the adventurous type, you can have a little fun with a whole host of different styles and colors.
Can I curl or straighten my hair?
Synthetic hair wigs can be irreparably damaged if you try to curl or straighten the hair with heat tools, unless they are Smart Heat tools. Consider human hair wigs for the ultimate styling versatility – you can curl or straighten them as you would your own hair.
Can I color my wig?
Most styles come in a number of colors, lessening the need to color. While synthetic hair cannot be dyed, human hair wigs can. But it is a tricky process that should be handled by a hair professional only. We recommend only going darker, not lighter -- there is a lot of chemical processing involved in the making of a wig and additional manipulation can cause damage.
How can I store my wig?
A wig stand or mannequin is ideal. It will help keep the hair from becoming tangled and will help to maintain shape. Also, see if you can find a cool, dry spot to keep wigs in the best condition.
Can I swim or shower with my wig?
We do not recommend this. It can put too much stress on the hair and create unmanageable tangles. Also, pool chemicals and salt can damage the hair and affect color.
What are the ways to tackle thinning hair?
If you are thinning on top, at the crown or at the hairline, you may choose to wear a half wig, hairpiece or top piece in lieu of a full wig. Many blend in so naturally with your own hair, even experts are hard pressed to see them when in place. They are also a great option if you want to conceal greys or new hair growth between color touch ups. Learn more about how to cover or hide thin hair by using hairpieces here.
What are the different types of hairpiece and hair extension attachment methods?
There are a lot of different kinds of hairpieces and hair extensions from bangs, to buns to ponys. And there are many methods of attachment to help secure the hair in place such as clips, wraps and combs.